// Ban & mute appeals
Appeals
Everyone makes mistakes, including staff. If you think a punishment was unfair or you've learned from it, tell us.
Before you appeal
- Read the rules and find the one you were punished for.
- Wait at least 24 hours after the punishment before appealing.
- Be honest. Appeals that lie or blame others are denied.
- One appeal per punishment. Don't DM staff about it; you'll get a reply through the appeal.
Include in your appeal
- Your Steam profile link or Steam64 ID
- Your in-game name at the time
- The date and the reason you were given
- What happened, from your side
- Why the punishment should be removed or reduced
Most appeals are reviewed within a few days. Permanent bans for cheating are not appealable.